NHS and Tinder Foundation – Widening Digital Participation

In 2014, Tinder Foundation entered the second year of the Widening Digital Participation programme. IN PARTNERSHIP WITH NHS ENGLAND, THE PROGRAMME ADDRESSES HEALTH INEQUALITIES BY SUPPORTING PEOPLE TO IMPROVE THEIR DIGITAL SKILLS AND ACCESS HEALTH INFORMATION ONLINE.

 

Six flagship centres formed the backbone of the network, trialling new approaches to delivering digital health information, while a number of UK online centres specialising in health and digital skills made up the rest of the Digital Health Network. The network reached out to engage socially and digitally excluded people, training hard-to-reach groups to access online health information, such as the NHS Choices website, to better manage their own health and wellbeing, as well as to use transactional services online, such as booking appointments and ordering repeat prescriptions.

More information about the programme, including the results of our evaluation reports, case studies and how you can get involved is available at nhs.tinderfoundation.org.



 

“The first two years of the programme have already achieved a great deal and I’m looking forward to seeing how much more we can achieve together in Year 3.”

Bob Gann, Programme Director for Widening Digital Participation at NHS England

“The NHS choices website has really helped our learners understand the difference between urgent and non-urgent care. It helps people see when they might only need to visit the GP instead of A&E, or the pharmacy instead of the GP.”

Shan Begum, Programme Manager, The Bromley by Bow Centre




Since being referred to Inspire Communities, a local charity in Hull that is part of the UK online centres network, Ron Dale has transformed his life.

When Ron first started visiting Inspire Communities he was living in a tent on the side of a busy road and was afraid he was going to die there. Since then and thanks to the intervention and resources available, he has found housing and has the skills he needs to improve his health and wellbeing.

 

Dave Edeson, Chief Officer at Inspire Communities Hull says:
“We helped Ron get familiar with the NHS Choices website and use the ‘Services Near You’ section, to find nearby GPs. He had a look at the reviews, opening times etcetera, picked a surgery and after printing off a registration form and dropping it into the surgery he was registered in less than a week.”

Ron was really pleased with his new surgery and the services they provided – “He suffers from particularly severe anxiety issues and dealing with receptionists that weren’t familiar with him and his situation had caused problems in the past. These services went a long way to alleviating his anxiety, especially once Inspire Communities showed him how the system worked and how easy it was to make an appointment.”

Find out more about Ron and hear from others who have improved their health here.


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